The role of a funeral director is a wide-ranging one that involves many different aspects, from ensuring the service is properly organised, providing support and guidance for family members and liaising with a variety of other services and organisations.
It is their responsibility to arrange a funeral that meets your wishes and those of the deceased and complies with all legal requirements.
It’s a good idea, therefore, to ensure you appoint a company which is a member of the National Association of Funeral Directors (NAFD) and/or the National Society of Allied and Independent Funeral Directors (SAIF).
Members are duty bound to operate to Codes of Practice laid down by these bodies designed to ensure anyone appointing them receives an expert, quality service.
They’ll be able to produce written recommendations outlining a transparent breakdown of all costs, they will provide written confirmation of all arrangements before the funeral takes place and have an established complaints procedure should it ever be needed.
They should also provide a full range of options and will respect your choices without putting you under pressure to spend more than you can afford.
Funeral firms do not charge the same prices or, indeed, offer exactly the same services, so it’s generally good advice to contact at least two companies in your area for comparison, and to see which you feel is the best fit for you and your family.